REFUND POLICY

This Refund Policy sets unified, fair return and refund standards for all women’s apparel sold on the website. It safeguards the legitimate rights and interests of global customers and standardizes after-sales processing procedures for cross-border clothing transactions.

All global orders enjoy a 60-day return window starting from the customer’s package delivery confirmation date. All return applications must be submitted within this valid timeframe to obtain official inspection and refund eligibility.

Returned clothing must remain unworn, unwashed, undamaged and free of stains or deformation. All original hangtags, packaging boxes and attached accessories must be kept intact. Worn, cleaned, altered or artificially damaged items cannot be accepted for returns.

We support full refunds, partial refunds or product replacements for quality problems arising from our production and delivery links, including fabric flaws, tailoring defects, wrong item delivery and package damage during international transit.

Customers applying for returns due to product quality issues need to provide clear photos or video materials to verify abnormal conditions. Our after-sales team will conduct objective evaluation and propose targeted solutions according to actual situations.

After returned goods arrive at our warehouse and pass official quality inspection, all refund review, verification and capital issuance procedures will be finished within 5 to 10 business days.

All refund amounts are calculated and settled in US dollars based on the actual payment amount of the original order. Refund funds will be returned to the original payment channel, and the final arrival time depends on the processing rules of banks and payment platforms.

Discounted seasonal goods, limited-edition collections and regular-priced garments implement identical refund standards. No discriminatory after-sales restrictions will be imposed on promotional discount orders with genuine quality defects.

We do not accept unconditional returns caused by personal subjective dislike of styles, inappropriate size selection or individual wearing adaptation problems without objective product quality faults. All return judgments abide by official policy standards.

We reserve the right to adjust this Refund Policy in accordance with international e-commerce norms and cross-border consumer protection laws. All after-sales disputes shall be resolved in accordance with the latest officially released policy version.